Solution
Auto Repair & Garage
Shops lose work when the phone rings during a busy bay day. Serria takes service requests, helps with common-job quoting, schedules drop-offs, and follows up on estimates so advisors can stay focused on cars already in the shop.
Challenges we solve
- Service advisors miss calls while writing up vehicles in the lane.
- Estimate follow-ups compete with walk-ins and never get finished.
- Customers want drop-off times and status updates without waiting on hold.
What Serria does
- Intake symptoms, vehicle details, and preferred drop-off windows.
- Handle common service questions and estimate follow-ups.
- Schedule appointments around shop capacity.
- Keep SMS updates available for customers who prefer text.
Outcomes you can expect
- More booked drop-offs from the calls you used to miss.
- Faster estimate follow-through without extra admin hours.
- Advisors spending more time in the lane, less time on repeat calls.
See Serria on your workflow
Schedule a demo or tell us about your business—we will show how this assistant fits the tools and funnel you already use.